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FAQ

We have two account type. One is Retail account and the orther is Business acount. Retail account is set by default. Business account is approved mannauly when you put your company name and ABN number.  The business account will get a better price and service.

  • Australia Post Standard Service – By Australia Post eparcel service with Tracking number

  • Australia Post Express Service – By Australia Post Express eparcel service with tracking number

  • Go Logistics Same Day delivery service  - Sydney Metro area

  • Stripe
  • Credit Card
  • Poli Bank Transfer

Yes, you need to creat an acccount to place orders. We recommend it for better service.

It usually takes 1 ~ 7 days to delivery depending on what shipping method you use. If you do not receive the order within 7 Business Days after shipping, please do not hesitate to contact us.

Go to My account – My orders. You will find out your order details. The tracking number will be updated after 5:00pm everyday after order dispatched.

Click Warranty & Return and submit your RMA request.